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Writer's pictureThe WAAVE Team

MATCH List: Going Through the Wellness Industry's Greatest Challenge

In the bustling streets of the wellness industry, where innovation meets tradition, and nature intertwines with technology, business owners navigate a landscape filled with opportunities and challenges. Among them, one silent yet formidable challenge often goes unnoticed until it’s too late: being placed on the MATCH list. Today, let’s unravel the mystery of the MATCH list together, understand its implications, and discover how staying off this list can fuel your journey toward business continuity and success.

What is the MATCH List?

What is the MATCH List?

Imagine having a secret book that records the names of those deemed too risky to invite to the party. In the world of merchant processing, that book is called the MATCH list (Member Alert to Control High-risk), previously known as the TMF (Terminated Merchant File) list. Managed by MasterCard, it acts as a cautionary directory for processor banks, detailing businesses and their owners who have had their merchant accounts terminated for reasons considered risky, such as fraud, excessive chargebacks, or non-compliance with regulations.


Why Does It Matter in the Wellness Industry?

The wellness industry, blooming with products like CBD, kratom, and vapes, is under the watchful eyes of regulators. These products, while central to dynamic businesses, face stringent scrutiny. Ending up on the MATCH list signals to prospective payment processors and financial partners that working with you might be more of a gamble than they're willing to take. This perception not only hampers your ability to process payments smoothly but can also impact your brand’s credibility and your long-term growth prospects.

Being proactive in avoiding the MATCH list is akin to ensuring your wellness business remains afloat and thrives in an ever-evolving industry landscape.


How Can You Avoid Landing on the MATCH List?

  • Compliance is Key: Understanding and adhering to the intricate web of regulations surrounding your products ensures you’re viewed as a responsible and low-risk partner.

  • Transparent Transactions: Ensuring that your transactions are clear and well-documented can help you avoid chargebacks, one of the primary reasons businesses end up on the MATCH list.

  • Educate Your Customers: A well-informed customer is less likely to initiate a chargeback due to misunderstanding or misinformation. Transparency about your products’ nature, use, and potential effects can foster trust and understanding.

  • Choose Your Partners Wisely: Partnering with the right payment processors and banks, those familiar and comfortable with your industry, can make all the difference.

As you sail the sea of the wellness industry, ensuring your transactions are compliant and legitimate isn’t just a good practice; it’s your beacon towards business continuity and growth. Here’s where WAAVE plays a crucial role in your journey. WAAVE isn't just a solution; it's your navigator through the complexities of compliance and legitimate payment processing for wellness products. By managing compliance and ensuring your transactions are above board, WAAVE keeps your business sailing smoothly, far from the rough waters of the MATCH list.

Navigating the wellness industry with a business free of encumbrances and full of potential is no small feat. But remember, it's not just the bold ideas but also the sound practices that define success. Avoiding the MATCH list fosters a strong foundation for your business, letting you focus on what you do best: bringing wellness to your community.


Want to grow while avoiding the MATCH list?


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